General services profiles
The Security officer position is very important. The Security officer is responsible for the security of the shopping mall.
This position's task is to implement all preventive measures identified by the Star Service management along with the customer needs. The security officer also promotes new solutions to increase organizational efficiency and to protect the company’s assets in the best way.
He or she is formally polite and helpful with colleagues, visitors and outsiders, transmitting an image of professionalism and courtesy.
General prevention officer
Provides a highly specialized observation and check service. Is responsible for the opening and closing of the Company, periodically checks all protected areas. The check service is registered and certified by an appropriate software program. Through this totally free optical system, the customer has the opportunity to trace the history of the carried out activities.
This position has the task of activating the preventive checks and controls relating to fire prevention, in compliance with the directives of the emergency plan worked out with the customer.
The fire officer is certified and constantly trained to upgrade the level of service according to current rules.
Is responsible for supervising and managing the flow of visitors and ensuring compliance with the rules of the trade center. The access controller supervises access and verifies the credentials noting the names of the guests as well as their entry and exit times. The access controller plays an important role on the front end, providing all the information requested also by telephone.